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+34 656 95 83 78

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dinamicodeals@gmail.com

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Genral Moragues 34, 08917

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Frequently Asked Questions (FAQ)

Where are your products sourced from?
We work with a network of trusted suppliers and artisans from around the world to bring you high-quality products. Each item is handpicked to meet our strict quality standards.

What payment methods do you accept?
We accept a variety of payment options, including major credit cards (Visa, MasterCard, American Express), PayPal, and more. All payments are processed securely to ensure your information remains safe.

How do I track my order?
Once your order is shipped, we’ll send you a confirmation email with a tracking link. You can use this link to follow your order’s progress until it arrives at your door.

What is your return policy?
Customer satisfaction is our priority. If you’re not completely satisfied with your purchase, we offer a return and refund policy. Please contact our support team to initiate a return and learn more about our process.

How can I contact customer support?
Our customer support team is available to assist you with any questions or concerns. You can reach us via email at dinamicodeals@gmail.com, or by using the contact form on our website. We strive to respond within 24 hours.

How do you handle product quality and safety?
We take product quality and safety very seriously. Our team conducts thorough checks and collaborates with suppliers who uphold our quality standards, ensuring every item is safe and reliable for our customers.

Can I make changes to my order after placing it?
If you need to make changes to your order, please contact our support team as soon as possible. While we’ll do our best to accommodate requests, please note that changes may not be possible if your order has already been processed.

Are your products environmentally friendly?
We are committed to offering eco-friendly products whenever possible. Many of our items are sourced from sustainable materials, and we’re always looking for ways to reduce our environmental impact.