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Frequently Asked Questions (FAQs)
What kind of products do you sell?
We sell digital products only such as [eBooks, templates, software, guides, etc.]. These products are delivered instantly via download after purchase. No physical items are shipped.
How will I receive my purchase?
After your payment is confirmed, you will receive:
A download link on the order confirmation page
An email with the download link (please check your spam/junk folder if you don’t see it)
Do I need an account to buy?
You can check out as a guest, but creating an account allows you to:
Access your downloads anytime
Track your purchase history
Save billing details for faster checkout
Can I get a refund?
Due to the nature of digital products, all sales are final. However, if you experience an issue with your download or receive a corrupted file, contact us within 7 days and we’ll work to resolve the problem.
Read our Return & Refund Policy for full details.
I didn’t receive my download link. What should I do?
First, check your spam or junk folder. If it’s not there, please contact us at [Your Email] with your order number and we’ll resend it manually.
Can I use your digital products for commercial projects?
Usage rights vary by product. Please refer to the product description or license information included with your download. If you’re unsure, feel free to ask before purchasing.
Can I share or resell the product I purchased?
No. All digital products are for personal or licensed commercial use only. Redistribution, resale, or sharing of files is strictly prohibited and violates our Terms and Conditions.
Do your products work on all devices?
Most of our products are compatible with both desktop and mobile devices. Some products may require specific software (e.g., Adobe Reader, Adobe Illustrator, Canva, Figma, VS Code, Microsoft Word, etc.), which will be noted in the product description.
Can I redownload my product later?
Yes if you created an account at checkout, you can log in and redownload your purchases anytime. If you checked out as a guest, contact us with your order number and we’ll assist you.
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